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Thank you, everyone, who read Part 1 of 2 of this post and for all your great comments. I received so many user comments about learning customer service skills that I am writing a second blog post. Without further…
Last night on The Tonight Show with Jimmy Fallon, Salma Hayek shared her suspicion that her husband was having an affair with his pronunciation coach. It turned out that those flirtatious text messages on her husband’s phone were coming from an app…
Are you looking for a job in customer service? Do you have the skills that companies are looking for? Customer service jobs require employees to have a number of soft skills, and here are the top 10 soft skills…
Easter is upon us! This weekend will be Easter weekend for all Christians around the globe. Let’s celebrate Easter with ELSA by learning a bit more about this special holiday and how Americans celebrate Easter. What is Easter? Easter is…
ELSA has over 400 lessons. Each lesson teaches a daily English conversation, like interviewing for a job, eating at a restaurant, and going to school. If you’re an ELSA user, you’ll know that when you first signed up for…
You just started your new job at an American company. On your first day, your boss comes by your desk and tells you how excited she is to have you to join and how she will help you learn the…
